Privacy Policy

At Zober LLC, we take your privacy seriously. This policy outlines how we collect, use, and protect your information.

Last Updated: April 30, 2025

This Privacy Policy describes how Zober LLC ("Zober," "we," "our," or "us") collects, uses, and shares your personal information when you use our mobile application, website, and related services (collectively, the "Services").

Information We Collect

Information You Provide

When you create an account and use our Services, we collect information you provide directly, including:

  • Account information (name, email address, password)
  • Profile information (sobriety date, substance preferences, goals)
  • Content you share (posts, comments, messages)
  • Survey and feedback responses

Information Collected Automatically

When you use our Services, we automatically collect certain information, including:

  • Device information (device type, operating system, unique device identifiers)
  • Log data (IP address, browser type, pages visited, time spent)
  • Usage data (features used, interactions, preferences)
  • Location information (with your permission)

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Personalize your experience and deliver content relevant to your recovery journey
  • Process your transactions and track your progress
  • Communicate with you about updates, features, and support
  • Monitor and analyze trends, usage, and activities
  • Protect against, identify, and prevent fraud and other illegal activities

Information Sharing and Disclosure

We do not sell your personal information. We may share your information:

  • With service providers who perform services on our behalf
  • To comply with legal obligations
  • To protect the rights, property, or safety of our users or others
  • In connection with a business transaction (e.g., merger, acquisition)
  • With your consent or at your direction

Your Choices and Rights

You have certain choices regarding the information we collect and how it's used:

  • Account Information: You can update or delete certain account information through your account settings
  • Communications: You can opt out of receiving promotional emails
  • Privacy Settings: You can adjust privacy settings to control information visible to other users
  • Device Permissions: You can change device permissions (e.g., location, notifications) through your device settings

Requesting Account Deletion

You have the right to request deletion of your personal information and account data. To request deletion of your Zober account and associated data:

Send an email to hello@zober.app with the subject line "Account Deletion Request" from the email address you used to register your Zober account. In your request, please include:

  • Your username (if applicable)
  • The approximate date when you created your account

Important: Your request must come from the same email address associated with your Zober account to verify your identity.

Upon receiving your request, we will process your deletion request within 30 days. We will send a confirmation email once your account and data have been deleted. Please note that some information may be retained for legal, security, or fraud-prevention purposes as permitted by law.

Requesting Data Deletion Without Account Closure

You may want to keep your account active but request deletion of specific data we have collected about you. To request deletion of specific personal data while maintaining your account:

Send an email to hello@zober.app with the subject line "Data Deletion Request" from the email address associated with your Zober account. In your request, please:

  • Clearly specify which data you would like deleted (e.g., usage history, specific posts or comments, activity logs)
  • Include your username (if applicable)
  • Provide any additional information that might help us identify the specific data you want removed

Important: Your request must come from the same email address associated with your Zober account to verify your identity.

We will process your data deletion request within 30 days and send confirmation once completed. Please note that deleting certain data may affect your app experience or functionality. Some information may be retained for legal, security, or fraud-prevention purposes as permitted by law, even after your deletion request.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems with absolute certainty.

Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we will retain certain information as required by law or for legitimate business purposes.

Children's Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@zober.app